FAQ

Who are The French Connection?

Well, if you are here, on our new vendor site, you probably know already.
Avoid losing your money, as it has happened already many times with the DNMs - Sheep Market,Pandora and Evolution... AND BlackBank! AND Alpha, Hansa etcetcetc.
Our shop has been built to last.
We've been in business for years and have a lot of feedback on DNMs.
We provide high quality products, stealth shipping, we respect our clients and provide bonuses.

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Buyer's Guide
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-We ask for your email on account registration, but it's optional. You can put anything in, if you like, even stuff like '[email protected]'. Although we recommend to add some real darknet email address (torbox, lelantos, sigaint), so you can request your password if needed, and get automatic order updates.

-NO FREE SAMPLES! But there are bonuses ;)

-We will not mark or identify packages for you. If you place an order know what you are getting from each vendor because we will not confirm or deny any packages.

-Please keep your level of questioning in line with the amount of stuff that you have purchased from us (no/small order history = small questions, please). You are required to keep any of this private conversation between us private. This should come as common sense but this trust has been violated a number of times by lesser people.

Refund Policy:
-*WE OFFER NO REFUNDS* unless we make the mistake on our behalf. We DO provide tracking information for most orders. If you do not trust this policy - please find a different vendor. By purchasing from us you fully accept this policy whether or not you have read or agree with this policy.
-Please note that our shipping success rate is not 100% to any location. Please do not spend any money you cannot afford to lose.

Reship Policy:
By experience, usually inside EU there are no problems with postal deliveries.

But still packages get lost from time to time.
When those claims are made from a good customer from inside EU, with good reasons provided, we would discuss reshipping.
For customers outside EU's - no more than 30% amount of your order can/will be reshipped.
No reships for tracked orders!

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Shipping Guide
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WE DO NOT SHIP TO USA!

Shipping time estimates:
Europe: 2-10 days
Australia/NZ: 8-31 days (13-16 days most common arrival time)
Asia/Americas: 10-25 days

**PLEASE DO NOT ASK ABOUT THE FOLLOWING**
-Your delivery may fall outside of these times, this is just a guideline! Please only inquire if your delivery has fallen outside of this time frame.
-We offer no expedited shipping or tracking services under any circumstance. We will never guarantee shipment times by a certain date. Your order will not require a signature.
-"What are the chances it will make it to my country?" You are likely fine, we would not offer it otherwise. We will never disclose precise numbers for OPSEC.

Be sure to PGP your clearly written address with:
Name
Address
City, Postcode
Country (We DO NOT ship to US!)

DOUBLE CHECK YOUR ADDRESS BEFORE PGP-ing IT! WE WILL NOT REFUND/RESHIP ORDERS WITH WRONG ADDRESSES!
Please double check to make sure that you have not misspelled anything as we occasionally receive sloppy addresses. We destroy all sensitive information following successful shipments for your protection.

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FAQ
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Make sure you send me your best stuff this order because "..."
We only sell best quality merchandise. We do not send worse quality to some and better quality to others. It is the same thing for everyone, whether you have ordered once or ten times, big orders or small.

My package has not yet arrived, what should I do?
First make sure that you have allowed sufficient time to pass for shipping to your designated area. We do not offer refunds but you can message us to have us double check that your order was in fact sent out (we have never made a mistake with this to date, but it is always possible).

Do you accept cash, Western Union or other payment methods than bitcoin?
No. If you need help buying bitcoin: https://howtobuybitcoins.info/ or consider a simple google search.

Which markets do you vend on?
Wall Street and more.